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fileIs there any developer support for bugs?

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1 week 4 days ago #3924 by Amanda Lee
Replied by Amanda Lee on topic Is there any developer support for bugs?
Hi chris kl,

Sorry for the late reply. Yes, there is. We've recieved your email and gave you another Registration Code for a free trial. Is the problem still there? Any further questions please feel free to contact us.

Amanda

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4 months 3 weeks ago #3528 by chris kl
Hi all

Bug found on day 1 of my trial. Even though I reported the bug, I can not receive any real assistance.
The mail I receive looks like a generic copy/paste reply, as if they are not even reading the bug report
or the body of my mail at all.

Many attempts to contact them sincerely, no success. Has anyone found similar experience?

Chris

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